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A little clarity before you roll.
Answers about booking, delivery and getting around Sayulita.
Good to know.
Booking
Do I need a driver’s license?
Yes. Bring a valid national or international driver’s license.
What is the security deposit?
A refundable deposit is held while you have the cart. The amount, and when it comes back to you, are in your quote before you pay.
What is the cancellation policy?
Your rental terms, deposit amount and refund timeline are shown before payment.
Delivery
Can you deliver to my villa or Airbnb?
Yes. Villa delivery and pickup are included across Sayulita. Tell us where you are staying and we will confirm the handover details with you.
Can I add a surfboard rack?
Yes. Surfboard racks are available — ask for one when you book.
Driving
Can I drive outside Sayulita?
Our carts are for Sayulita town limits only. Highway 200 driving is not permitted. More in the Sayulita guide
Where can I park?
Use designated parking and keep sidewalks, entrances and lanes clear. Park before the beach and continue on foot — carts stay off the sand.
Charging
How do I charge the cart?
Plug it in overnight at your accommodation, with the charger supplied with your cart. It works with a standard 110V outlet.
What if the battery runs low?
Message us. Roadside support includes assistance and a battery swap.
Your rental terms, deposit amount and refund timeline are shown before payment.
Talk to someone local.
Help with dates, delivery or your cart.
24/7 roadside swap guarantee
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Check availability and lock in your cart before peak dates sell out.